Frequently Asked Questions
Find clear answers about B2B account approval, wholesale pricing, collections, ordering, delivery, and support.
📦 Product Sizes & Delivery Overview
All sizes, packaging, and ordering options at a glance.
| Size | Packaging | Package | Pallet | Min Order | Pallet Qty | Availability |
|---|---|---|---|---|---|---|
| 400x2500 | 📦 Folded | ❌ | ❌ | 2 units | — | 📞 Order Only ⚠️ Special |
| 280x480 | 📦 Folded | ✅ | ✅ | 1 unit | 6 – 11 | 📞 Order Only |
| 300x380 | 📦 Folded | ✅ | ✅ | 1 unit | 6 – 11 | 📞 Order Only |
| 280x380 | 📦 Folded | ✅ | ✅ | 1 unit | 6 – 11 | 📞 Order Only |
| 230x330 | 📦 Folded | ✅ | ✅ | 1 unit | 7 – 14 | 📞 Order Only |
| 240x380 | 📦 Folded | ✅ | ✅ | 1 unit | 7 – 14 | 📞 Order Only |
| 240x330 | 📦 Folded | ✅ | ✅ | 1 unit | 7 – 14 | 📞 Order Only |
| 200x290 | 🌀 Original | ✅ | ✅ | 1 unit | 12 – 24 | 📞 Order Only |
| 200x280 | 🌀 Original | ✅ | ✅ | 1 unit | 12 – 24 | ✅ Available |
| 160x230 | 🌀 Original | ✅ | ✅ | 1 unit | 15 – 30 | ✅ Available |
| 160x225 | 🌀 Original | ✅ | ✅ | 1 unit | 15 – 30 | 📞 Order Only |
| 160x160 | 🌀 Original | ✅ | ✅ | 1 unit | 25 – 50 | 📞 Order Only |
| 120x170 | 🌀 Original | ✅ | ✅ | 1 unit | 25 – 50 | ✅ Available |
| 120x160 | 🌀 Original | ✅ | ✅ | 1 unit | 25 – 50 | ✅ Available |
| 80x2500 | 📦 Folded | ❌ | ✅ | 4 units | 4 | 📞 Order Only |
| 80x300 | 🌀 Original | ✅ | ✅ | 1 unit | 80 | ✅ Available |
| 80x150 | 🌀 Original | ✅ | ✅ | 1 unit | 80 | ✅ Available |
| 80x80 | 🌀 Original | ✅ | ✅ | 1 unit | 100 | 📞 Order Only |
| 60x110 | 🌀 Original | ✅ | ✅ | 1 unit | 100 | 📞 Order Only |
Need help?
Our team is here to support you with account access, product information, pricing, orders, and delivery questions.
info@azurecarpet.com
+32 475 47 91 36
09:00 - 17:00 CET
Questions & Answers
Everything you need to know before becoming an approved Azure Carpet B2B customer.
Azure Carpet is a B2B carpet and rug supplier serving professional customers across Europe. We provide wholesale collections, stock-ready products, personalized pricing, and reliable delivery for retailers, showrooms, hotels, offices, and project-based businesses.
Yes. Wholesale prices are available only to approved B2B customers. After your account is approved, you can log in to view pricing, stock availability, and ordering options.
You can apply through our B2B account page or contact our team directly. Once your business details are reviewed, we will activate your account and provide access to wholesale pricing and ordering.
Yes. Visitors can explore our collection categories, but detailed product information, prices, and ordering options are reserved for approved B2B customers.
Yes. We support B2B customers across Europe with reliable logistics and fast delivery options. Delivery timing depends on stock availability, order size, and destination.
Yes. Azure Carpet is built for wholesale and B2B orders. Approved customers can place bulk orders and receive pricing based on their business needs, order volume, and collection availability.
Yes. Pricing can depend on your business type, order volume, selected collections, and long-term purchasing needs. Approved B2B customers receive access to wholesale pricing after account approval.
Returns are reviewed according to the order type and product condition. Items must be unused, in original condition, and reported within the agreed return period. For B2B orders, please contact our support team before returning any goods.
You can contact Azure Carpet by email at info@azurecarpet.com or by phone at +32 475 47 91 36.
Our team can help with B2B accounts, product information, pricing access, orders, delivery, and after-sales support.
Still have questions?
Contact our B2B support team and we will help you find the right solution.